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English PandaBuy Guide
  • 1️⃣START
    • Intro
    • What is PandaBuy and how it works
    • What's the Warehouse
    • How to Sign up on PandaBuy
      • Converting CNY -> USD
    • How to find reps?
      • Spreadsheet
      • Reddit
    • Terminology
    • QCfinder
    • Quality Control
    • What's the difference between Huizhou-1/2/3
    • Shipping price estimator
  • πŸ“¦ORDER
    • How to order
      • Order status
      • Why can't I order some items?
    • What's the weight and the volumetric weight?
    • Arrival at the warehouse
      • Return / Exchange
  • πŸš›SHIPPING
    • Rehearsal
    • Ship your order at home
    • What shipping line to use
    • Declaration
    • Insurance
    • Shipping Discount
    • Parcel Status
    • Conclusion
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  1. ORDER
  2. Arrival at the warehouse

Return / Exchange

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Last updated 2 years ago

You can request the return of a product from the warehouse section, by clicking on the "Return / Exchange" button as it appears in the image.

However, you must be aware that there is a time limit to be able to do this (I think a maximum of 3 days), therefore, as soon as you receive the product in the warehouse, do your QCs and decide whether to keep or return/exchange the order.

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